Get in touch
We read every message. Here is what to expect depending on why you are writing.
Found an error in our figures?
Please tell us. Include the article title and which number looks wrong, and if you can, what you think it should be and why.
Corrections are the fastest thing we act on. If we got something wrong, we fix the article and note the change at the bottom.
Have a question about your own home?
We are happy to hear from readers, but we cannot give personalised advice about your specific boiler, meter or installation. We are researchers, not engineers. For anything involving gas work, electrical installation or structural damp, please speak to a registered professional.
If your question is one that other readers would have too, tell us — it may become an article.
Commercial enquiries
For advertising, sponsored content or partnership enquiries, please read our Editorial Policy first. It sets out what we will and will not accept.
Press and media
For quotes, data or permission to reference our figures, get in touch and tell us your deadline.