This Privacy Policy explains how Warmer Bills handles personal information when you use warmerbills.co.uk. Warmer Bills is an independent UK home energy publication covering appliance running costs, heating and boilers, insulation and damp, energy bills and tariffs, solar and home batteries, and EV charging at home. The site uses analytics, contact forms and email sign-ups. This policy explains what information may be collected, the services involved, how that information is used and the privacy choices available to readers.
What information we collect
Warmer Bills collects information in three main situations: when readers use the website, when they submit a contact form, and when they sign up to receive emails.
- Analytics data: information generated when people visit and use the website, used to understand readership and how the site performs.
- Contact form submissions: information that you choose to provide when sending Warmer Bills a message through a contact form.
- Newsletter sign-ups: information that you provide when subscribing to receive emails from Warmer Bills.
Warmer Bills does not sell personal data. The site does not create customer account profiles or collect payment-card information or purchase histories as part of the activities described in this policy.
Services we use
Warmer Bills uses Google Analytics 4 to understand how the website is used. Google Search Console is used to understand how the site appears and performs in Google Search. Cloudflare supports the delivery and operation of the website.
Brevo is used for email sign-ups and email communications. CookieYes is used to manage cookie consent and readers’ consent preferences.
Google AdSense may also be used once advertising is live on Warmer Bills. Where advertising has not yet been activated, this reference does not mean that Google AdSense advertising cookies are already operating on the site.
Privacy overview
| Data or activity | Service involved | Why it is used | Retention |
|---|---|---|---|
| Website analytics | Google Analytics 4 | To understand website use and readership | [RETENTION PERIOD TO BE CONFIRMED] |
| Search performance information | Google Search Console | To understand how Warmer Bills performs in Google Search | [RETENTION PERIOD TO BE CONFIRMED] |
| Contact form submissions | Warmer Bills contact forms | To receive and respond to enquiries | [RETENTION PERIOD TO BE CONFIRMED] |
| Newsletter sign-ups | Brevo | To manage subscriptions and send requested emails | [RETENTION PERIOD TO BE CONFIRMED] |
| Cookie consent preferences | CookieYes | To manage cookie choices and consent preferences | [RETENTION PERIOD TO BE CONFIRMED] |
| Website delivery and operation | Cloudflare | To support the delivery and operation of the website | [RETENTION PERIOD TO BE CONFIRMED] |
| Advertising activity once advertising is live | Google AdSense | To support display advertising where enabled | [RETENTION PERIOD TO BE CONFIRMED] |
Contact forms and newsletter sign-ups
If you contact Warmer Bills through a form, the information you submit is used to receive, review and respond to your enquiry. You should provide only the information that is relevant to your message.
If you subscribe to emails, the information provided during sign-up is handled through Brevo so that Warmer Bills can manage the subscription and send the emails you have requested. You can use the available unsubscribe option if you no longer wish to receive those emails.
Cookies, analytics and advertising
CookieYes manages consent choices on Warmer Bills. Readers can opt out of analytics and advertising cookies where those categories are offered, and consent preferences can be changed or withdrawn.
Google Analytics 4 is used for website analytics subject to the applicable consent choices. Google AdSense advertising cookies may apply once advertising is live. More detailed information about cookie categories and consent is provided in the separate Cookie Policy.
How long information is kept
Warmer Bills should state an appropriate retention period for each relevant type of information. Exact periods have not been supplied for this policy, so they have not been invented. The current retention period for analytics data, contact form submissions, newsletter information, consent information and any advertising-related information is therefore: [RETENTION PERIOD TO BE CONFIRMED].
These placeholders should be replaced with confirmed retention information before publication.
Your UK GDPR rights
UK GDPR provides individuals with rights over their personal information. Which rights apply can depend on the circumstances.
- Access
- You may ask for access to personal information held about you, where applicable.
- Rectification
- You may ask for inaccurate or incomplete personal information to be corrected where applicable.
- Erasure
- You may ask for personal information to be erased in circumstances where this right applies.
- Objection
- You may object to certain uses of your personal information where you have a right to do so.
How to exercise your rights
To make a privacy request or ask a question about personal information handled by Warmer Bills, contact the privacy address below. Please provide enough information for the request to be understood and handled appropriately.
[email protected]
Contact Warmer Bills about privacy questions or applicable UK GDPR rights.
Complaints to the ICO
You also have the right to complain to the Information Commissioner’s Office, the UK’s data protection regulator, if you have concerns about how your personal information has been handled.
Children
Warmer Bills is not directed at children. The publication is intended to provide practical home-energy information for readers interested in household running costs, heating, insulation, energy bills, solar, batteries and home EV charging.
Privacy contact
Questions about this policy, the site’s privacy practices or personal information can be sent to [email protected].